3 of 3 Confluence Jobs in Portsmouth

Experience of ITIL processes and procedures. General IT trouble shooting skills Some knowledge of Linux, and/or containerisation, as well as JIRA and Confluence would also be preferred although is not vital Skills: Ability to learn to use new technology including proprietary software and systems when required Ability ...

Experience of ITIL processes and procedures. General IT trouble shooting skills Some knowledge of Linux, and/or containerisation, as well as JIRA and Confluence would also be preferred although is not vital Skills: Ability to learn to use new technology including proprietary software and systems when required Ability ...

supporting day-to-day service operations, maintaining service reporting, coordinating incidents and changes, and improving service processes using Atlassian tools (Jira Service Management, Confluence, Jira Assets). What you'll do Support effective delivery of ITIL 4 practices including Incident, Request, Problem, Change, and Service Desk. Monitor technology services performance. … Specification (Essential & Desirable Criteria) Essential Criteria ITIL 4 Foundation certified Experience supporting or delivering ITIL 4 processes Working experience with Jira Service Management and Confluence Strong understanding of service operations principles Ability to interpret SLAs, analyse data and produce reporting packs Excellent verbal and written communication Eligibility and willingness ...