ConnectWise Jobs in Warwickshire

1 of 1 ConnectWise Jobs in Warwickshire

2nd Line Support Engineer - M365

Coventry, Warwickshire, United Kingdom
InfraView Ltd
doing: Delivering 2nd Line support via phone, remote tools and onsite visits Supporting Microsoft 365 environments - Intune, SharePoint, Exchange, Teams Working with Sophos for endpoint and firewall security Using ConnectWise as your central service desk platform Visiting client sites 1-2 days per week for setups, PC installs or firewall deployments Supporting 1st Line colleagues and acting as a mentor … creating documentation, and contributing to the internal knowledge base What you'll need: Experience with Microsoft 365 admin, Windows OS, basic networking, and endpoint security Familiarity with Sophos and ConnectWise (or similar tools) Strong customer service mindset - confident, friendly, and proactive Full UK driving licence and happy to travel locally to customer site Eligible for BPSS clearance What's on More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: