Sr. Technical Writer / Content Designer
Pathhead, Scotland, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Pendo
The product content team creates documentation and UI copy that educates Pendo users on all features, functionality, and best practices. The team’s key responsibilities are to keep our Help Center and UI copy accurate and up to date. Technical writers work closely with product managers, engineers, and customer-facing teams to determine content needs and align deliverables … standards. Write and revise UI copy for features and products as part of the product development cycle. Review feedback and take initiative to address areas of improvement by correcting content, adding details, and reorganizing information as needed. Collaborate with subject-matter experts, including product managers and engineers, to gather information, confirm accuracy, and prioritize documentation and UI copy requests. … as their documentation set grows and changes (determine what to keep, update, move, etc). Stay up to date on best practices and trends in the technical writing and content design industry to uplevel the expertise of the team. 2+ years of experience independently owning documentation and/or UI copy and driving projects, ideally for two or more More ❯
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