Digital Experience Lead
- Hiring Organisation
- Places for People
- Location
- Northwich, North West, United Kingdom
- Employment Type
- Permanent Contract, On-site
- Salary
- £39,999
processes and customer journeys. Practical experience identifying opportunities for AI, automation or digital tools . Experience using Salesforce or a similar CRM/case-management platform . Technical understanding and knowledge of Salesforce Agentforce, AI, automation and chatbots . Strong organisation skills and the ability to manage multiple priorities. … attention to detail. A good understanding of customer experience measures and business KPIs. A genuinely customer-first mindset. Experience with Experience Cloud, Survey Vista, content-management systems, digital analytics, user testing or software release cycles would also be beneficial. What does RMG have to offer ...