with overall business and technology strategies and policies. Identify capability gaps in existing architectures and recommend changes or enhancements in line with Agile and continuousimprovement methods. Essential skills, qualifications, and experience In order to deliver this service, it is essential that individuals have: Automation and orchestration more »
IT Continual Service Improvement Manager (CSI) Outside IR35 Largely Remote - Corsham circa 1-2 days per month 6months+ SC Clearance Required Job Description: The main purpose of the Continual Service Improvement role is to use methods from quality management to learn from past successes and failures. … on operational and performance insight, trend analysis to facilitate improvement of new or existing services. * Driving and managing the implementation of ContinualImprovement Plans for process areas, focussing on Supplier Management and Service Level Management & Reporting as initial priorities. * Work closely with others to provide governance … specific activities to improve IT service quality and improve the efficiency and effectiveness of the enabling ITSM processes. * Integration, review and validation of ContinualImprovement Policy and Framework to deliver a consistent improvement experience. * Visibility and management of delivery components to identify where efficiencies can be more »
leader, we pride ourselves on our commitment to delivering exceptional services and solutions to our clients. With a strong focus on teamwork, integrity, and continuousimprovement, we empower our employees to thrive in an environment that encourages creativity and collaboration. Whether you're an experienced professional or more »