Head of Technology Operations
- Hiring Organisation
- Jobleads-UK
- Location
- Halifax, England, United Kingdom
resolution. Define, monitor, and report on IT support metrics, KPIs, and SLAs, using insight, data, and root‐cause analysis to inform decisions and drive continuous improvement initiatives. Take full ownership of key projects, delivering at pace while maintaining quality, in line with business objectives. Embed ITIL‐aligned ...