Billing & Collections Manager (15-month FTC)
- Location
- Sheffield, England, United Kingdom
will lead and develop a team of two Billing & Collections Assistants while taking ownership of billing, collections, customer account management and process improvement activities across the business. **Key responsibilities:*** Take ownership of the billing and collections process, ensuring accurate billing, timely collections and efficient resolution of billing, pricing … communications and enhance operational efficiency. Respond to customer queries professionally and ensure issues are followed through to resolution.* Drive billing automation, process standardisation and continuous improvement initiatives to improve scalability, accuracy and customer experience.* Lead process improvement projects and support the implementation of new systems ...