IT Service Manager
- Hiring Organisation
- MASS Consultants
- Location
- St. Neots, Cambridgeshire, East Anglia, United Kingdom
- Employment Type
- Permanent
- Salary
- £50,000
service health, and ensure effective support across a key service area. Youll enhance our delivery model, build strong client relationships, improve processes, and champion continuous improvement, ensuring our services remain robust, efficient, scalable, and aligned with evolving customer needs. You will make sure Daily service performance meets … effectively coordinated and resolved. System performance is continuously monitored, with risks and trends identified early. Clear and timely service reports and dashboards are produced. Continuous improvement opportunities are identified and delivered. Service changes and enhancements are validated and transitioned smoothly. Services comply with governance frameworks, operational standards ...