Dynamics 365 Customer Service Specialist
- Hiring Organisation
- Morson Edge
- Location
- South West London, London, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £500 - 530 per day
JavaScript WebResources to extend CRM functionality and utilise WebAPI for integrations/data operations • Ability to maintain the Dynamics 365 Contact Center, including: Copilot Studio – build voice/chat bots and Copilot Analytics – track and optimise performance • Ability to Administer SharePoint & Teams (auto-attendance … configure and maintain MSCRMAddons and other CRM enhancements • Ability to provide BAU support for CMS, SharePoint, Teams, and related services • Exposure to Copilot Studio/Copilot Analytics would be highly desirable • Strong stakeholder communication skills and ability to work in a fast-paced environment ...