Soft Services Manager - Lakeside Shopping Centre Management Lakeside Shopping Centre
West Thurrock, Essex, United Kingdom
Savills Company
and audits; lead tendering, mobilisation, and supplier relationships. Drive continuous improvement and innovation in soft service delivery. Ensure staff maintain high standards of conduct, presentation, and performance. Oversee traffic control in delivery areas and ensure first aid coverage is in place at all times. Respond to and report incidents, accidents, and near misses; act as Silver Command during serious … H&S. Lead security, cleaning, and waste management operations, ensuring consistent quality and control. Schedule and oversee periodical cleaning tasks and manage equipment maintenance and lifecycle. Fulfil insurance risk control requirements and ensure prompt completion of remedial works. Ensure a robust access control and key allocation for Landlord/Common Areas is in place. Lead operational management of … car parks, implementing flow control measures during peak times. Hold regular team briefings to reinforce culture, collaboration, and performance. Advise on projects affecting soft services operations within the Centre. Champion environmental initiatives aligned with Savills' and the client's ESG goals (e.g., zero-to-landfill, water reduction, green tech). Health, Safety & Compliance Ensure full compliance with all statutory More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: