Telephony Lead
Edinburgh, Midlothian, Scotland, United Kingdom
Sanderson
and software Develop disaster recovery and business continuity plans for telephony systems Stay at the forefront of telephony innovations, evaluating and implementing new technologies that can offer competitive advantages, cost savings, and improved service delivery Lead projects aimed at consolidating telephony systems and services, driving economies of scale, and reducing redundancy Troubleshoot and resolve telephony issues, working closely with … align technical initiatives with broader business strategies Excellent communication skills, with the ability to influence senior management and promote cross-departmental collaboration Strategic thinking with a focus on innovation, cost reduction, and long-term sustainability In-depth knowledge of telephony and contact centre technologies End-to-End Telephony Architecture Reasonable Adjustments: Respect and equality are core values to More ❯
Employment Type: Full-Time
Salary: Salary negotiable
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