Customer Relationship Management Analyst
Glasgow, Lanarkshire, United Kingdom
Confidential
An exciting opportunity to be involved in the transformation of business ways of working , which enhances both customer and colleague experiences. This role offers the ability to bring previous technical and business knowledge together whilst developing new skills Initially working within the Project team to design, develop and implement … the ongoing maintenance and future evolvement of the solution as it adapts to meet the ever changing business needs. About the role The CRM Analyst plays a crucial role in bridging the gap between business needs and technology solutions within Scottish Friendly. This role empowers individuals from non-technical … backgrounds to develop software applications, automation processes, and digital solutions using a low-code or no-code platforms - Creatio. Citizen Developers leverage their Customer Service and/or Back Office expertise and creativity to enhance operational efficiency, innovate business processes, and drive digital transformation initiatives. Key responsibilities Design: Collaborate more »
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