Customer Retention & Loyalty Lead
- Hiring Organisation
- The Change Partners - Global talent specialists for a connected world
- Location
- Chertsey, England, United Kingdom
every stage • Deliver programmes that increase repeat purchase, service adoption and long-term engagement • Support revenue growth through retention-driven initiatives and customer-centric strategies Use Insight to Drive Growth and Performance • Leverage customer insight, NPS and Voice of Customer … High-Performing Team • Manage, coach and develop a European team focused on retention and growth • Foster a culture of accountability, innovation and customer-centric thinking • Lead transformation initiatives that strengthen loyalty and support business expansion What we’re looking for: • Proven experience delivering customer ...