16 of 16 Customer Engagement Jobs in Bedford

responsible for regular update calls, monthly reporting and the delivery of continuous improvement initiatives and Microsoft/Annata service updates. Role: 1. Management of customer issues throughout the whole support lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge to be able to replicate … progress the ticket Effective communication to the customer and internally with colleagues Completing standard documentation Prioritization of work Ticket turnaround to ensure that customer SLAs are met Logging tickets through to 3rd parties as/when required Responsible for completing internal acceptance testing of fixes and solutions 2. ...

TITLE: Support Consultant RESPONSIBLE TO: Customer Services Manager LOCATION & HOURS OF WORK: At Elite Dynamics we champion our clients to utilise the power of tech to improve productivity and performance, and it's the same for our people. We offer a remote working policy for all employees, albeit some … across the UK & Canada ABOUT ROLE RESPONSIBILITIES: We are looking for a Microsoft Dynamics 365 Support Consultant who will be responsible for: Responding to customer support queries, logged via telephone, email and through our on-line customer support system Proactively Investigating Support calls and managing them through ...

/no-code tooling Experience integrating Dynamics with external platforms using Azure services A passion for innovation, quality architecture, and technical leadership Customer Engagement experience is desirable (Sales | Customer Service | Field Service | Marketing | Project Operations) £100,000–£110,000 package (car allowance and quarterly bonuses). Pension ...

Role: D365 CE Functional Consultant – Customer Insights Journeys (Real-Time Marketing) Positions: 3 Location: Remote Engagement Type: Long-term Contract Overview We are seeking experienced Dynamics 365 Customer Engagement Functional Consultants with deep expertise in Customer Insights Journeys (CIJ) Real-Time Marketing. You will play … Time Marketing • Set up real-time events, triggers, and event-based conditions • Build advanced real-time segments (behavioral, event-driven, attribute-based) • Design complex customer journeys including branching logic, A/B splits, wait steps, suppression rules, and exit conditions • Configure brand profiles, compliance profiles, consent centers, and subscription ...

role will act as a bridge between business stakeholders, data teams, and technical delivery, ensuring our CRM and marketing platforms are optimized to drive engagement, automation, and insight across the organization. Key Responsibilities CRM & Marketing: Gather, analyze, and document business requirements for enhancements and integrations within Marketing. Support … design and rollout of marketing automation campaigns, segmentation strategies, and customer journeys. Work closely with marketing teams to optimize lead management, customer engagement, and campaign analytics. Translate business needs into functional specifications and ensure alignment with system capabilities and best practices. Support configuration, testing, and deployment ...

technology partners, ORO helps Fortune 500 and fast-growing global enterprises reimagine how procurement works. Job Summary: The Senior Manager, Enterprise Solutions is a customer-facing solution leader who supports enterprise procurement transformation initiatives by helping organizations design and implement orchestrated, automated procurement workflows. This role is ideal … enterprise environments, and cutting-edge procurement technology, with a clear path to expanded leadership and responsibility over time. What You'll Do: Solution Design & Customer Engagement Support enterprise sales cycles by contributing to discovery, solution design, and customer workshops. Partner with Directors and Sales teams to understand ...

occasional travel (You must be base in the UK/Ireland) Employer: Microsoft Gold Partner About the Role We are seeking a Dynamics 365 Customer Engagement (CE) Functional Consultant to join our growing client. This is an exciting opportunity to work with a Microsoft Gold Partner, delivering innovative … high-impact projects. Key Responsibilities Lead requirements gathering sessions and translate business needs into functional solutions. Configure and implement D365 CE modules (Sales, Customer Service, Marketing). Collaborate with technical teams to ensure successful solution delivery. Provide end-user training and support during deployment and post-go-live. Document ...

partnering with a leading Microsoft Solutions Partner that is expanding its Dynamics 365 Customer Engagement (CE) practice and is seeking a Principal D365 CE Consultant to play a key leadership role in delivering enterprise-scale projects. This is a senior, client-facing role for someone who enjoys owning … provide strategic guidance Support pre-sales activities when required Requirements Strong hands-on experience with Dynamics 365 CE Experience across modules such as Sales, Customer Service, Field Service, or Marketing Proven track record delivering complex D365 CE implementations Strong knowledge of the Power Platform (Power Apps, Power Automate, Dataverse ...

Your Career As a Principal Consultant for SOC Transformation & XSIAM Deployment, you will be a seasoned leader at the forefront of our most strategic customer engagements. You will leverage a rare blend of consultative presence, deep technical mastery, and executive influence to guide our customers through complex SOC transformations. … comprehensive log ingestion strategies to ensure high-quality data fuels the XSIAM platform Architect and implement sophisticated detection strategies and correlation rules to fortify customer defenses against advanced threats Fine-tune and optimize log sources and correlation rules to maximize system performance and detection efficacy Identify opportunities to enhance ...

accreditations and deep CE knowledge. Strong coding skills (C#, ASP.Net, Python, Java, JSON). Experience with enterprise CRM systems and complex project delivery. Excellent customer engagement and stakeholder management skills. A passion for quality, collaboration, and continuous improvement. If the above opportunity is of interest, and you have ...

their growing digital and CRM team. This fully remote role offers the chance to work on sophisticated, data-driven marketing solutions within a regulated, customer-focused environment. The Role As a Salesforce Marketing Cloud Developer, you will be responsible for designing, building, and optimising Marketing Cloud solutions that support … customer engagement and lifecycle communications. You'll work closely with marketing, CRM, and compliance stakeholders to deliver scalable and compliant campaigns. Key Responsibilities Develop and customise solutions within Salesforce Marketing Cloud Build and maintain journeys using Journey Builder Create and manage data extensions, SQL queries, and automations Develop ...

sustainability standards. Recruit, mentor and lead a high-performing, multi-disciplinary engineering team (mechanical, electrical, software) Partner closely with the CEO and board on customer engagement, pilots and strategic partnerships with data centres and integrators Act as the technical representative with customers, partners, investors, regulators and at industry ...

with industry best practices. Manage large delivery teams to design end-to-end SAP solutions tailored to sector challenges, including supply chain, operations, and customer engagement. Use your knowledge of S/4HANA Cloud and other SAP offerings to guide executive-level decisions and deliver measurable business outcomes. Inspire ...

Forward Solutions Engineer/Principal Solutions Consultant at Aveni, you will be a key technical leader in pre-sales, solution design, and customer engagement. You will work closely with sales, product, engineering, and customer success teams to define, architect, demonstrate, and deliver AI-powered solutions tailored to banks … from clients on the clarity, reliability, and impact of your solutions and engagement. Good alignment and collaboration with Product, Engineering and Sales: features and customer insights feeding into roadmap, and technical delivery matching expectations. Reusability and scale: you help build patterns or frameworks that reduce effort and risk ...

high-impact mobile and digital product initiative. As a Contract Senior Full Stack Software Engineer, you'll support the delivery of new customer engagement features within an existing mobile application. This role is backend-leaning but requires strong full stack capability, with exposure to both web and mobile … months (extensions likely) Interviews Friday/Monday January 5th start date This is an exciting opportunity for an experienced contractor to contribute to a customer-facing product used at scale, working within a fast-moving, delivery-focused environment. Please note: Due to the high volume of applications, unfortunately ...

growing fast. We're a company of 100+ employees across the U.S., Latin America, and the UK, backed by breakthrough technology and strong customer results. If you're looking to join a company that's genuinely innovating in supply chain technology—not just iterating on 30-year-old approaches … best-known brands to make smarter, faster supply chain decisions and delivers measurable business value. You'll represent genuinely innovative technology with proven customer results. No selling vaporware or explaining away product gaps—just demonstrable value and customers willing to advocate for us. Growth Opportunity Join a fast-growing ...