2 of 2 Customer Engagement Jobs in Hatfield

rewarding and influential career. What you'll do Youll play a key role in shaping, designing, and delivering innovative solutions for our customers. Leading customer engagements by analysing requirements, gathering insights, and recommending effective, scalable solutions Acting as a Subject Matter Expert during presales activities, supporting opportunity qualification ...

Genesys Cloud platform and services. Our technical consultants are trusted experts, shaping how we design, build, and standardise contact centre solutions across a broad customer landscape. As Design Manager/Technical Lead, youll sit at the intersection of people leadership, technical strategy, and service innovation. Youll lead a small … complex or high-risk solutions, offering design assurance and escalation support. Act as an internal technical authority supporting pre-sales activities with minimal direct customer engagement. Balance hands-on technical contribution with leadership responsibilities. Promote consistency, reusability, and quality across implementations. Collaborate with delivery, sales, and operational teams. What ...