2 of 2 Customer Engineer Jobs in Belfast

As a Customer Solutions Engineer, you will play a critical role in extending and enhancing our Advanced AI Platform, which leverages LLMs to solve industry-specific challenges. You will work directly with clients to understand their needs, design scalable solutions and integrate AI-driven capabilities using APIs, agents and automation. Role Summary As a Customer Solutions Engineer … working within industry-specific constraints. - Strong analytical and problem-solving skills, with a focus on identifying scalable and reusable solutions. - At least three years of experience as a software engineer working on commercial software platforms as part of a development team. Client Engagement and Communication - Experience working directly with clients, gathering requirements and translating them into technical implementations. - Ability More ❯

Technical Support Engineer - Apprentice Location: Remote in Location (Belfast) Department: Customer Success Reports to: Support Manager About the Role As a Technical Support Engineer - Apprentice , you'll be stepping into a unique opportunity to learn the ins and outs of cybersecurity support from the ground up, while attending the local college to achieve a foundation degree in … when they don't. We're not just looking for someone to answer support tickets. We want someone who takes initiative, asks questions, and gets excited about making the customer experience smoother and more efficient. If you're the kind of person who likes to figure things out and isn't afraid to dive into new challenges, this is … digging into technical challenges and figuring out how things work. You value empathy - both in supporting customers and collaborating with teammates. You have 1+ years' experience in a technical, customer facing role. What Helps You Stand Out: Technical certification(s) e.g. CompTIA, AWS, Microsoft. Ability to showcase any personal projects or learnings you have undertaken that will benefit you More ❯