and visibility beyond paid media, through PR and product development. Our ideal candidate will have a similar background in acquisition marketing at an ecommerce business, be able to demonstrate experience with a creative portfolio, and be able to instil the confidence the paid accounts will be in safe hands from day one. Due to the flexibility of the company … for working parents). This is a wonderful opportunity to join a fast-growing and highly rated retail organisation, whose passion is delivering on their promises and passion for customerexperience is second to none. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international More ❯
but the reality is we do so much more than that! We explore new technologies, we strive to innovate whilst all along, placing a strong focus around improving the customer experience. Our ambition is that Salford will become the destination of choice for students who will have exceptional levels of employability when they graduate. Our three pillars of Digital … our student campus at MediaCityUK. The culture and ethos of Digital Service is directed towards collaboration with others to enable continual Service improvement and innovative solutions which deliver outstanding customer service. So what will the role involve? The role is designed to develop the Universities Audio Visual technology capabilities, an ideal opportunity for those who like to challenge themselves … production/technology & digital media production. Delivering against SLAs, resolution of Major Incidents/supporting delivery of our ITIL processes. You must demonstrate a genuine interest, enthusiasm and basic experience or relevant training in the wider field of Audio Visual technology. Areas may include; Event production, Teaching Technologies, Integrated System Technology (AV control systems), AV installation, Video Conferencing Systems More ❯
but the reality is we do so much more than that! We explore new technologies, we strive to innovate whilst all along, placing a strong focus around improving the customer experience. Our ambition is that Salford will become the destination of choice for students who will have exceptional levels of employability when they graduate. Our three pillars of Digital … our student campus at MediaCityUK. The culture and ethos of Digital Service is directed towards collaboration with others to enable continual Service improvement and innovative solutions which deliver outstanding customer service. So what will the role involve? The role is designed to develop the Universities Audio Visual technology capabilities, an ideal opportunity for those who like to challenge themselves … production/technology & digital media production. Delivering against SLAs, resolution of Major Incidents/supporting delivery of our ITIL processes. You must demonstrate a genuine interest, enthusiasm and basic experience or relevant training in the wider field of Audio Visual technology. Areas may include; Event production, Teaching Technologies, Integrated System Technology (AV control systems), AV installation, Video Conferencing Systems More ❯
Using technology, innovation, and working collaboratively across our teams, we're looking to create the leading customerexperience within budget hospitality to support our continued growth in the UK and beyond. Your hunger for excellence and creativity will shape the future of our customer experience. As the new Tech Lead, you will be responsible for the engineering … such as; Kubernetes on AWS with Istio, Java 17, Docker, GraphQL (Apollo), Akamai, Auth0, Jenkins, Maven, Dynatrace, Expert CI/CD, Github, Jira and Confluence. What we need: Proven experience of developing technology platforms, including technical architecture, estimation, planning, non-functional requirements, and Continuous Improvement activities using modern agile techniques. Be able to work in an Agile environment where … responding to change is a daily requirement. Solid experience of designing and building secure highly scalable cloud native web applications. Experience working with off-shore partners particularly focusing on fostering amazing working relationships. Have expert experience with Java Microservices and cloud native architectures (AWS ideally) Are an expert and evangelist for technology and innovation within this specific More ❯
Luton, Bedfordshire, United Kingdom Hybrid / WFH Options
Techjobs
the most trusted data platform for aviation and make travel better by empowering the global travel industry with high-quality, relevant datasets covering the whole journey from planning to customer experience. Data is at the heart of everything we do. We are headquartered in the UK, with operations in the USA, Denmark, France, Germany, Singapore, Japan, China, and Lithuania. … architecture and technical vision Contributing to engineering development activities Keeping up to date with relevant technologies and best practices IF YOU HAVE: Strong interpersonal and communication skills Demonstrates a customer-centric mindset Experience of running 1-2-1 meetings and yearly reviews with team members Strong background in hands on software engineering role (e.g., .NET engineer) Experience with MS SQL, Snowflake or equivalent SQL database technology Experience in Continuous Delivery (CI/CD) best practices Experience in applying appropriate automation testing tools and frameworks (Unit, Component, Integration, Feature tests) Experience in applying Agile methodologies (any of these: Scrum, Kanban, DSDM) Experience working with Azure or AWS Sense of ownership and pride in More ❯
Luton, Bedfordshire, United Kingdom Hybrid / WFH Options
OAG Aviation Worldwide Limited
an industry-first single source for supply, demand, and pricing data. We empower the global travel industry with high-quality, relevant datasets covering the whole journey from planning to customer experience. Headquartered in the UK, with operations in the USA, Denmark, France, Germany, Singapore, Japan, China, and Lithuania. For more information visit ABOUT THE ROLE: The Software Engineer in … and quality during design and code reviews. IF YOU HAVE: Skills Designing and implementing tests, whether it is manual or automated. Working knowledge of at least one programming language. Experience working with databases, SQL. Ability to explore, interpret, and troubleshoot complex datasets. Review code, and ensure best practices (coding, testing) are followed. Experience in Continuous Delivery (CI/ More ❯
Our High Touch Operations Team We're seeking a dedicated and experienced Incident Manager (High Touch Operations Manager (HTOM)) to join our London-based team. This is a key customer-facing role supporting a High Touch Technical Support (HTTS) programme for strategic accounts. If you're passionate about customerexperience and thrive in high-pressure environments, we … to resolution Act as a key liaison between internal teams and customers, ensuring smooth communication and issue management Use collaboration tools (phone, email, video conferencing) to maintain a strong customer relationship Conduct root cause and operational analysis in collaboration with engineers and technical teams Produce reports, service-level calculations, and trend analysis Participate in and lead service review meetings … with customers What We're Looking For: DV Clearance (Developed Vetting) - Required to be active Service Management experience - Required Proven incident management experience (5+ years) Demonstrated conflict management skills in customer-facing environments Familiarity with ITIL frameworks (ITIL v4 Foundation desirable) Technical knowledge in networking (desirable) Experience in vendor management and working within SLA-driven environments More ❯
Service Express is a renowned industry leader in data centre solutions, excelling in multivendor maintenance, hybrid cloud, and managed infrastructure services. With a commitment to delivering exceptional customer experiences and cutting-edge technology solutions, they are seeking passionate and motivated individuals to join the team as an IT Apprentice! The Operations Analyst provides IBMi and Intel Level 1 support … for internal and external customer requests, ensuring the delivery of exceptional 24/7 service. This role involves managing daily operational tasks, including incident resolution, change requests, and proactive monitoring to maintain service quality. Service Express have a wealth of experience kick-starting apprentices' careers, they know exactly what it takes to support and guide you throughout your … Apprenticeships This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. Youll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support More ❯