1 of 1 Customer Experience Jobs in Merton

role We are seeking a strategic and results-driven Digital Product Owner to lead the development and optimization of our Digital Registration channel, driving sales growth and improving the customer experience. This role sits at the intersection of business strategy, technology, and user experience, and is ideal for someone passionate about leveraging digital innovation to unlock commercial opportunities.A … key part of your role will be to analyse customer behaviour, market trends, and performance data to inform product decisions. You will champion experimentation and A/B testing to validate hypotheses and continuously improve the user journey. Your ability to balance short-term wins with long-term strategic goals will be critical in driving sustainable growth through digital … channels.You will lead a dynamic squad of engineers and designers to help us meet our ambitious growth targets. Your focus will be on enhancing conversion rates, increasing customer lifetime value, and identifying/delivering new capabilities to accelerate revenue growth. Key Responsibilities Lead a cross-functional squad in identifying opportunities, conducting product discovery, and driving the delivery of innovative More ❯