2 of 2 Customer Experience Jobs in Romford

+ up to 20% bonus Hybrid - London (2 days per month in Romford) I'm hiring a Customer Experience Optimisation Manager to join a growing, tech-focused insurance business and take ownership of experimentation and optimisation across the full customer journey . This is a high-impact … real business impact The team Reports into Head of Marketing/Customer Experience Works alongside marketing, CRM, UX, and product teams Dedicated CX function already in place - this role adds deep experimentation capability Why this role Full ownership of experimentation across an entire business Opportunity to shape ...

Vending Ltd, you will play a key role in supporting the day-to-day operations of the business while helping to improve customer service and internal processes. This is an exciting opportunity to develop business admin skills by working across customer service, project coordination, digital systems, and operational … planning. Role Help create a smooth and professional customer experience from initial enquiry through to installation and ongoing support Identify process delays and inefficiencies, recommending and implementing improved systems and procedures Design and maintain customer welcome packs to ensure new customers receive clear and consistent information Coordinate ...