2 of 2 Customer Insight Jobs in South Yorkshire

education experts. The Role We are looking for a commercially minded Content & Email Marketing Manager to create high-quality B2B content and build connected customer journeys that generate demand, support conversion and drive long-term customer and member growth. This is a hands-on role combining B2B content … marketing, lifecycle marketing, CRM automation and email. You will turn customer insight, research, product expertise and internal knowledge into compelling content, while using customer and behavioural data to deliver relevant communications at every stage of the relationship. You will create content that attracts and educates prospective customers ...

Senior Machine Learning Engineer to advance our CX intelligence platform. You will design, train, and deploy transformer-based models and agentic systems on customer feedback data, balancing bespoke fine-tuning with off-the-shelf LLMs. You’ll own pipelines for extraction, retrieval, reranking, summarisation, and sentiment analysis, and help ...