3 of 3 Customer Journey Map Jobs in the City of London

customers, colleagues and citizens. This is an exciting opportunity to work alongside Service Designers, Product Managers, User Researchers, Engineers and Strategists to create customer-centric services that deliver measurable business value. What you'll be doing As a Consultant, you'll support the delivery of service transformation engagements … from discovery through to implementation. Your responsibilities will include: Conducting research and analysis to understand customer, employee and business challenges. Supporting discovery activities to identify pain points, opportunities and service improvement initiatives. Creating service design artefacts including customer journey maps, service blueprints, personas ...

business success. This is an exciting opportunity to join a collaborative, forward-thinking team where your ideas will directly influence product development and customer experience. You'll be involved in the full design lifecycle, from research and concept creation through to delivery, helping to shape products used … large and growing customer base. Key Responsibilities Lead UX design initiatives across web and mobile platforms Conduct user research, analyse insights and translate findings into intuitive user journeys Create wireframes, user flows, prototypes and high-fidelity designs Collaborate closely with Product Managers, Developers and key stakeholders throughout ...

Europes most successful direct-to-consumer brands. A genuine category leader. A business that's become the benchmark across Europe for customer experience, product innovation and growth. They're scaling fast, investing heavily in Product and Design, and looking for a Senior Product Designer who wants more than … another feature factory role. You'll be solving meaningful customer problems, influencing strategy, shaping experiences used by thousands of customers and helping define what world-class looks like across web and mobile. This is the kind of role where: ✅ Your ideas are listened to ✅ Research actually drives decisions ...