2 of 2 Customer Relationship Manager Jobs in the UK

more information on flexible working optionsFlexible Working OptionsHybrid Working, Job ShareJob Description Summary.Job DescriptionJOB TITLE: Customer Journey Manager, Client Relationship TransformationSALARY: Competitive package availableLOCATION(S): LondonHOURS : Full TimeWhat you’ll be doingWe're looking for a Customer Journey Manager (CJM) to understand, measure and orchestrate the Client and Colleague journeys that sit at the heart of AI-enabled Client Relationship capabilities for the Corporate & Institutional Bank (CIB). This is a multi-year transformation: replacing a fragmented Client facing Colleague journey- today spread across more than ...

(CJM) to understand, measure and orchestrate the customer and colleague journeys that sit at the heart of AI-enabled Client Relationship capabilities for the Corporate & Institutional Bank (CIB). This is a multi-year transformation: replacing a fragmented origination journey — today spread across more than … disconnected systems — with a single Client Relationship Spine that gives colleagues a seamless, end-to-end view of client activity. Working closely with the Product Owner and the wider product team, you'll be the customer and colleague expert for the journey, developing a deep understanding ...