6 of 6 Customer Requirements Jobs in Basildon

Fully Office Based A leading facilities and maintenance provider is looking to appoint an experienced Facilities Helpdesk Manager to oversee and lead a busy, customer-focused Helpdesk operation based in Basildon. This is a key leadership position for an experienced Facilities, Maintenance or FM Helpdesk professional who is looking … take responsibility for operational performance, customer relationships, team development and continuous improvement. You will be responsible for ensuring the Helpdesk operates efficiently and delivers a consistently high level of service, while meeting contractual KPIs and SLAs and maintaining strong relationships with customers, contractors and internal stakeholders. This ...

doing the right activities at the right time.The focus of this role is to provide direction, guidance and technical authority to ensure:Customer requirements are fully understood, refined, decomposed and traced into system solutionsThe system architecture is clearly defined, controlled and maintainedTechnical proposals and design decisions are robust … justified and aligned with customer expectationsSystem integration across software, RF and hardware elements is coherent and well managedVerification and validation activities demonstrate compliance with operational needsTo be successful, you will demonstrate passion for your trade through strong technical leadership and ownership of complex systems. You will be comfortable operating ...

with both internal and supplier design teams to ensure that the architecture of the overall system solution is developed and delivered to meet the Customer, User and business requirements.Hybrid working at our dedicated site in Basildon, Essex.Your impactWorking within our Crenic project team, delivering life-saving protection … ensuring the system and sub system designs are:Fit for purpose and due consideration has been made for the integrity of the designCompliant with customer requirements and required standardSafety of the overall proposed architecture is maintained and assessedAs a result, strong technical, delivery, and people leadership skills ...

with both internal and supplier design teams to ensure that the architecture of the overall system solution is developed and delivered to meet the Customer, User and business requirements. Working across the whole of the engineering lifecycle, as part of a multi-disciplined team, the successful candidate will seek … system and sub system designs are: fit for purpose and due consideration has been made for the integrity of the design compliant with customer requirements and required standard safety of the overall proposed architecture is maintained and assessed As a result, strong technical, delivery, and people leadership skills ...

tracking orders, and checking stock/deliveries. Problem Solving: Spot supply or order delays early and work with the team to find practical solutions. Customer & Communication Services Handling Enquiries: Answer department telephone calls, respond to customer emails confidently, and direct queries to the right team members. Building Relationships … gaining insight into GDPR, regulations, and commercial operations. Project & Process Support: Assist senior team members with ongoing improvement projects across the glass, procurement, and customer service divisions. Training All aspects of your training will be delivered on-site with your employer. Earn While You Learn: All your training takes ...

Project Engineering Manager to lead engineering delivery within the Precision Guidance IPT. You will coordinate multi-disciplinary teams, align with programme plans and customer requirements, and drive delivery to cost, schedule, and quality targets. The role emphasizes providing clear engineering reporting, managing risks, and supporting design reviews ...