2 of 2 Customer Requirements Jobs in Exeter

sector (RFI/RFPs, enterprise proposals). This role bridges technical solution consultancy and compelling proposal writing, ensuring Unity5’s technical solutions align with customer requirements across both the more agile private sector environments and highly regulated public sector procurement frameworks. The Unity5 Commercial team is responsible … talk to this in demonstrations. Technical Advocacy: Act as a subject matter expert during pitch meetings, client presentations, and technical Q&A sessions. Strong customer care ethos and customer satisfaction focus: To work with the wider team and specifically the Sales, Marketing, Implementation and Product Management, to maintain ...

About the role The Customer Technical Support Associate (SIRs) takes day to day responsibility for supporting a portfolio of fleet accounts across the UK and our growing customer base in Europe. (SIRs is an abbreviation for Service Calls, Installs and Removals.) The role supports … customer journey, including service calls, installations and removals, fleet and portal administration, customer self serve and reactive issue resolution. As routine activity moves to digital self serve, the role focuses on case ownership, exception handling, customer guidance and timely resolution. Hours: 37.5 hours per week, Monday ...