Information Technology Engineer
- Hiring Organisation
- Venesky Brown
- Location
- Livingston, Scotland, United Kingdom
technical skills to projects that involve the delivery of solutions via the management technical platform. - Assist the Service Centre team in the analysis of customer feedback surveys to eliminate recurring incidents and improve service delivery to customer. - Support the IT Service Centre within an established quality standards framework … meet the needs of the business. They must use their own initiative, working autonomously to resolve often complex problems and incidents. - To constantly evaluate customer requirements and deliver high quality, customer focused services ensuring that performance management targets are met or exceeded, leading to high levels ...