5 of 5 Customer Requirements Jobs in York

serve as a trusted partner to customers, ensuring solutions are delivered effectively and aligned with their business goals. Key Responsibilities Provide professional services across customer implementation, onboarding, and optimisation initiatives Act as the primary technical and functional contact throughout project delivery Collaborate with internal teams to achieve successful customer outcomes Capture customer requirements and convert them into effective, practical solutions Deliver training sessions, documentation, and knowledge transfer as required Manage multiple projects and priorities within a fast-paced remote setting Identify opportunities to enhance services and drive customer growth Maintain accurate project documentation, reporting ...

role is fully remote working, however may involve some client travel every now and again. Responsibilities: -Functional: Lead stakeholder engagement to elicit requirements, analyse business processes, and develop solution roadmaps aligned to organisational strategy Provide functional leadership across the design, architecture, and delivery of Microsoft Dynamics 365 and Power … Platform solutions Translate complex business requirements into clear, scalable, and pragmatic solution designs Facilitate workshops, solution demonstrations, and user acceptance testing to drive successful adoption Lead cross-functional delivery teams from initiation through to implementation, ensuring effective communication and governance Mentor consultants and contribute to the continuous improvement ...

engineering, security posture, and operational scalability for enterprise and public sector clients. This individual will collaborate across pre-sales, service delivery, security operations, and customer success teams, helping shape architecture roadmaps, improve security maturity and ensure successful implementation of complex hybrid cloud and security solutions. Solution Architect – Key Responsibilities … Lead the design and delivery of hybrid cloud and Azure-based solutions. Translate customer requirements into secure, scalable technical architecture. Embed MDR and cyber resilience into solutions, working closely with SOC/security teams. Provide architectural guidance across pre-sales, delivery, and technical teams. Act as a technical ...

Azure work is broad and interesting rather than repetitive lift and shifts. Key responsibilities Own Azure solution architecture across presales and delivery Translate customer requirements into scalable, secure Azure designs Lead and assure delivery of complex Azure projects Design and review Landing Zones aligned ...

ServiceNow solutions. The role involves leading development teams, working closely with architects and project managers, and ensuring all technical implementations meet best practice and customer requirements. Key Responsibilities: Lead technical design sessions and oversee solution implementation Act as the primary technical authority on ServiceNow development Provide hands-on expertise … across ITSM, ITOM, and custom applications Collaborate with business and technical stakeholders to define requirements Ensure quality assurance, code reviews, and adherence to platform governance Guide and mentor development teams to deliver scalable and maintainable solutions Key Skills & Experience: Proven experience as a ServiceNow Technical Lead or Senior Developer ...