3 of 3 Customer Retention Jobs in Cardiff

Customer Retention Manager Retention, Customer Insight, Customer Journey, Collaboration, Performance Monitoring, Relationship Management, Operational Excellence, 12-Month Fixed-Term Contract (FTC), Remote (UK) Up to £60,000 + Benefits This is a fantastic Customer Retention Manager (12-month FTC) opportunity to work with a leading UK-based technology services organisation More ❯

Operations Management : Streamline sales processes, optimize CRM usage, and improve pipeline management. Drive dashboards and KPIs covering revenue, pipeline health, and team performance. Provide actionable insights by analyzing sales, customer behavior, and market trends. Drive accurate sales forecasting to maximize productivity and revenue. Commercial Team Efficiency : Lead onboarding, training, and enabling programs to boost commercial team skills. Lead training … Pricing Management : Manage discount governance and SQ operations to maintain pricing discipline. Develop pricing strategies balancing revenue growth with margin preservation. Conduct competitive pricing benchmarking to drive pricing adjustments. Customer Experience Oversight : Lead Net Promoter Score (NPS) initiatives and other means of collecting and analyzing customer feedback. Collaborate across functions to improve customer satisfaction, retention … verbally and in writing. Additional languages would be a plus. Must have the ability to write articles, create presentations, etc., and be able to effectively present them to various customer and stakeholder audiences. Computer Skills : Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc. Familiar with current operating systems, such as Windows, etc. Knowledge of Teams, or More ❯

development and evolution of the mobile app, a React Native application available on both iOS and Android. As a Lead Engineer, you'll be a pivotal member of our customer acquisition and retention (A&R) development team, taking ownership of the mobile app. This role goes beyond just coding; you'll be instrumental in shaping the app More ❯