1 of 1 Customer Retention Jobs in Norwich

of a core client, utilising your proven account management skills with a strong focus on continuing to drive revenue, growth and maximise profitability, alongside optimising service experience and assuring customer satisfaction and value add. Through regular communication via phone, email, in-person meetings, presenting in front of large client audiences, and facilitating learning sessions, you will influence decisions, deliver … tailored solutions, and ensure a seamless customer experience that supports long-term growth. What’s in it for you? Join a people-first, values-led business in a genuinely supportive environment. Hybrid working (post successful completion of probationary period) with modern offices based in Norwich. 25 days holiday (plus buy/sell scheme and birthday leave). Private medical … projects that align with company-wide objectives. You will have/be Proven commercial experience in the management and development of large client accounts Track record of key client retention and growth Commercially focused with a proactiveness in creating and managing revenue opportunities. Excellent communication and interpersonal skills. Strong attention to detail and a naturally structured working style. More ❯