1 of 1 Customer Service Advisor Jobs in the East Midlands

Customer Service Advisor Technical Support Wellingborough, Hybrid £24,000 to £26,000 (DOE) Full Time, Permanent Do you enjoy problem-solving and providing excellent customer service? Are you technically minded and confident in communicating over the phone? If so, we have the perfect role for you! We're working with a … forward-thinking client who is looking for a Customer Service Advisor to join their friendly support team. In this hybrid role, you'll be the first point of contact for retail clients needing help with their EPOS systems and card terminals, helping to diagnose and resolve technical issues over the phone. Customer Service Advisor - What You ll Be Doing: Handling inbound calls from retail clients with technical support needs. Using structured diagnostic scripts to identify issues with EPOS systems and hand-held terminals. Deciding whether to resolve the issue remotely or arrange a replacement device. Ordering stock and coordinating deliveries on behalf of clients. Assisting with queries between retailers and More ❯