Job Description The Radius Telematics Operations department are seeking a skilled and customer-focused individual to join our team as a CustomerServiceAdvisor in the field of Telematics. As a CustomerServiceAdvisor, you will play a vital role in providing exceptional support to our customers, ensuring … their satisfaction and resolving any issues they may encounter. Your responsibilities day to day will be... Provide outstanding customerservice and support across various channels, including inbound calls, webchats, emails, and tickets. Engage with customers professionally and empathetically, actively listening to their concerns and providing effective solutions. Troubleshoot and resolve customer enquiries, 1st line … technical issues, and service-related problems in a timely manner Demonstrate in-depth knowledge of Telematics systems, including hardware, software, and associated technologies. Educate customers on the functionalities and benefits of Telematics products to enhance their understanding and usage. Collaborate with cross-functional teams, such as technical support and implementations, to address complex customer issues and More ❯
Chadderton, Oldham, Lancashire, England, United Kingdom
Copperfield Recruitment Ltd
CustomerServiceAdvisor/Helpdesk Games Industry, based in Oldham, Manchester £12.75ph This is initially a temporary role with a view to going permanent.The main duties of this role are to act as the first point of contact for fault reporting and fault resolution so as to restore service as quickly as possible. … Overall responsibilities and accountabilities include answering service calls, logging faults onto the database in a timely manner and communicating any problems to senior team members. This role also involves effective customer complaint escalation and ensuring the customer is communicated to within specified timeframes with progress updates.Key Responsibilities To work as part of a Customer … To make outgoing courtesy calls regarding any new software updates and installations etc., as and when required. To liaise with I.T. and other Departments when necessary, to resolve customer queries. Qualifications Strong written and verbal communication skills Computer literacy ideally proficient using Microsoft Office Ability to work on own initiative with minimal supervision. Previous experience of telephone based More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Verisure
Technical Support Advisor Quorum Business Park, Longbenton - NE12 8BU Salary: £24,500 annually increasing to £26,500 per annum + performance-based bonus Working hours: Full time , 37.5 hours per week, shift pattern between 9am 8pm Monday-Sunday (5 days on 2 days off) Holidays: ?21 days plus bank holidays increases to 23 days plus bank holidays after … years service Are you a tech lover, with customerservice experience? We are looking for passionate and dedicated Technical CustomerService Advisors to assist our Verisure colleagues in the field. This role will suit a problem solver looking for an exciting new opportunity. Verisure is the leading European provider of … diagnose and resolve complex technical issues related to our alarm security systems, Arlo cameras, and proprietary software. Support is delivered through phone, web chat, and email. Delivering Outstanding CustomerService: Youll offer top-notch support to our sales security consultants and field technicians, fostering strong, collaborative relationships with on-site colleagues. Conducting Alarm Testing & Troubleshooting: Youll More ❯
sunderland, tyne and wear, north east england, united kingdom
Verisure
Technical Support Advisor Quorum Business Park, Longbenton - NE12 8BU Salary: £24,500 annually increasing to £26,500 per annum + performance-based bonus Working hours: Full time , 37.5 hours per week, shift pattern between 9am 8pm Monday-Sunday (5 days on 2 days off) Holidays: ?21 days plus bank holidays increases to 23 days plus bank holidays after … years service Are you a tech lover, with customerservice experience? We are looking for passionate and dedicated Technical CustomerService Advisors to assist our Verisure colleagues in the field. This role will suit a problem solver looking for an exciting new opportunity. Verisure is the leading European provider of … diagnose and resolve complex technical issues related to our alarm security systems, Arlo cameras, and proprietary software. Support is delivered through phone, web chat, and email. Delivering Outstanding CustomerService: Youll offer top-notch support to our sales security consultants and field technicians, fostering strong, collaborative relationships with on-site colleagues. Conducting Alarm Testing & Troubleshooting: Youll More ❯
Darlington, County Durham, North East, United Kingdom Hybrid / WFH Options
EE
months in role Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE Why not use your skills to make a difference and join our Broadband Technical Team in Darlington. Youll be talking over the … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided youre naturally helpful, calm and can build relationships we can train you on the rest. More ❯
Northallerton, Yorkshire, United Kingdom Hybrid / WFH Options
EE
months in role Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE Why not use your skills to make a difference and join our Broadband Technical Team in Darlington. You'll be talking over … related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm and can build relationships - we can train you on More ❯
Yarm, Yorkshire, United Kingdom Hybrid / WFH Options
EE
months in role Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE Why not use your skills to make a difference and join our Broadband Technical Team in Darlington. You'll be talking over … related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm and can build relationships - we can train you on More ❯
Bedale, Yorkshire, United Kingdom Hybrid / WFH Options
EE
months in role Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE Why not use your skills to make a difference and join our Broadband Technical Team in Darlington. You'll be talking over … related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm and can build relationships - we can train you on More ❯
Thornaby, Yorkshire, United Kingdom Hybrid / WFH Options
EE
months in role Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE Why not use your skills to make a difference and join our Broadband Technical Team in Darlington. You'll be talking over … related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm and can build relationships - we can train you on More ❯
Eaglescliffe, County Durham, United Kingdom Hybrid / WFH Options
EE
months in role Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE Why not use your skills to make a difference and join our Broadband Technical Team in Darlington. You'll be talking over … related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm and can build relationships - we can train you on More ❯
Ferryhill, County Durham, United Kingdom Hybrid / WFH Options
EE
months in role Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE Why not use your skills to make a difference and join our Broadband Technical Team in Darlington. You'll be talking over … related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm and can build relationships - we can train you on More ❯
Spennymoor, County Durham, United Kingdom Hybrid / WFH Options
EE
months in role Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE Why not use your skills to make a difference and join our Broadband Technical Team in Darlington. You'll be talking over … related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm and can build relationships - we can train you on More ❯
Barnard Castle, County Durham, United Kingdom Hybrid / WFH Options
EE
months in role Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE Why not use your skills to make a difference and join our Broadband Technical Team in Darlington. You'll be talking over … related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm and can build relationships - we can train you on More ❯
Newton Aycliffe, County Durham, United Kingdom Hybrid / WFH Options
EE
months in role Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE Why not use your skills to make a difference and join our Broadband Technical Team in Darlington. You'll be talking over … related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm and can build relationships - we can train you on More ❯
Nelson, Mid Glamorgan, United Kingdom Hybrid / WFH Options
EE
Tydfil, CF48 1DH Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE . Why not use your skills to make a difference and join our Mobile Technical T eam in Merthyr . Y ou More ❯
months in role Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE Why not use your sk click apply for full job details More ❯
Advisors - EE If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and More ❯