Customer Service Executive Jobs in Scotland

2 of 2 Customer Service Executive Jobs in Scotland

Customer Service Executive

Glasgow, United Kingdom
Focus Group
We're Hiring - Customer Service Executive Salary - £25,000 Location - Bellshill, Glasgow Key Benefits: Generous Holidays: Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back: Enjoy paid volunteering days to support causes you care about. Referral Rewards: Benefit from our Refer a Friend scheme and earn money for … nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: Join our dynamic and fast-paced team as a Customer Service Executive ! We're looking for enthusiastic individuals to thrive in a busy environment with high workloads. If you're ready to take on the challenge and … make a difference, we want you on our team! In this role, you'll be responsible for delivering exceptional customer support to Focus Group customers. Key Responsibilities: Manage incoming telephone calls & email correspondence from customers. Identify, investigate, and resolve a query, complaint or general enquiry from customers. Communicate with customers moving to other providers with the aim to maintain More ❯
Employment Type: Permanent
Salary: GBP Annual
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Online Customer Service Executive

Edinburgh, Scotland, United Kingdom
Skyscanner Ltd
Read me! Check out our top tips to make sure you are in contact with a genuine Skyscanner recruiter. Online Customer Service Executive Edinburgh When we launched as a flight comparison site back in 2003, we changed the game by helping travellers feel smart, like they were in on a secret. That promise hasn't changed. Today … and believe we have the chance to genuinely challenge and disrupt the industry. We’re looking for a team player to join our User Satisfaction team as an Online Customer Service Executive, based in Edinburgh. Working with the team, you will contribute significantly to the positive brand and reputation of Skyscanner. You will be the face of … the business to many of our millions of travellers, helping to improve their experience and contributing to tracking feedback and ideas. We emphasise outstanding customer service, working closely with our technical teams and partners (online travel agents and airlines) to investigate any issues our travellers raise, and with our Product, Commercial, and Marketing teams to ensure our travellers More ❯
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