6 Customer Service Jobs in Carlisle

Job Title - Technical Support Adviser 1st Line IT Reports to - Service Desk Team Leader Salary - Starting from £24,000+ DOE Location - This position can be based from any Focus Group office across the UK: Shoreham/Exeter/Manchester/Derby/Glasgow/Melrose/Inverness Established in … are now recruiting for a Technical Support Adviser 1st Line IT. As part of this team, you will provide 1st line support and excellent customer service in the areas of; IT, including Office 365, Windows Server, Desktop Support, Networking, and Wireless Systems. Principal Responsibilities/Duties • Manage tickets … meet any agreed personal call targets. • To diagnose, log, action and follow through to resolution all faults and requests, including escalations whilst keeping the customer informed of progress. Be able to identify when a fault cannot be fixed remotely and route straight into Field Engineering Co-ordinator for booking. more »

Officer, you are more than a Security Guard. You'll ensure the safety of our customers staff, their buildings and assets, whilst providing excellent customer service with a smile. We pride ourselves on delivering excellent customer service in a safe and secure environment. It's a … need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Good IT knowledge is also key. It would be a benefit to have some security experience and your SIA licence, however more »

Technical Support Advisor - Out of Hours. The Operations team ensures the process from order to cash remains punctual, efficient and the client receives exceptional customer service. Principal Responsibilities/Duties • Ensuring that the Customer is at the centre of everything that we do. • Providing 1st and 2nd line … agreed target time and meeting any agreed personal targets. • To diagnose, log, action and follow through to resolution cases, including escalations whilst keeping the customer informed of progress. Be able to identify when a case cannot be fixed remotely and handover the case to be progressed for a site … departments. • Take full responsibility for cases assigned to you, even when tasks have been allocated to alternative resources/teams, ensuring that an excellent Customer Experience is always maintained. • Talk to customers, by the most appropriate method to resolve cases in a timely manner and avoid delays where possible. more »

We are looking for a skilled engineer to join our team in Carlisle. As a service engineer with Scot JCB you will visit a variety of customer sites throughout the area to carry out maintenance, repairs and services on our customers machines to a high standard. This is … phone or tablet Submitting daily timesheets and job cards Accurately ordering your parts and working closely with the parts department Working closely with the service supervisor Helping to train and mentor apprentice engineers Carrying out inspections and repairs of machines at our depot as required - in conformance with manufacturers … engines, electrics, hydraulics, transmissions, and fault finding using electronic diagnostic equipment The ability to prioritise tasks and work well in a busy environment Great customer service skills and the ability to build rapport with our customers Good IT skills A flexible and positive outlook with an outgoing approach more »

very important to James Body, CEO. So you must be keen to share your skills, knowledge, have a 'can-do' attitude and first class customer service quality. Equally being part of an amazing team means that you will get to develop your technical skills. You will be expected more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Electricians. Upskilling is also available across; Solar, EV and Air Source Heat Pump. Permanent … edition - Level 3 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Electrician to join their growing team. Job more »