2 of 2 Customer Service Jobs in Carmarthen

Job summary We're looking for a full-time team member to join our Digital Service Desk, providing first-line support to users across Hywel Dda University Health Board. You'll be responding to a wide variety of IT queries and issues from staff across the organisation. As part of the wider Informatics team, you'll work in a … fast-paced, customer-focused environment, that plays a key role in supporting the Health Board's ICT infrastructure. This is a great opportunity to develop your skills in a technically varied and supportive setting. We're seeking someone who is confident and approachable, with a strong customer service mindset. You should enjoy problem solving and be comfortable … be part of something bigger, then this could be the perfect role. Main duties of the job We're looking for an enthusiastic team player to join our ICT Service Desk, supporting staff across the Health Board. What you'll be doing: Be the friendly first point of contact for IT queries, helping colleagues via phone, email, webchat, and More ❯

engineeringRequirements:Some experience in IT hardware engineering, field services, or technical support knowledge is a must (full, Role Specific training provided, but a demonstrable IT background is essential)Excellent Customer service attributes and exemplary communication skillsBasic understanding of IT hardware, including desktops, peripherals, networking, and POS systemsFull, manual UK driving licence (essential)Strong problem-solving skills and a … customer-focused approachAvailability to start ASAPJoin an established team of engineers already deployed across the country, with more positions now open due to project expansion.If you're interested in gaining valuable hands-on IT experience while working in the field, apply today to get the process moving More ❯