Technical Account Manager
Frome, Somerset, South West, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
SER (Staffing) Ltd
and business strategy. This is a hybrid role blending account management, IT consultancy, and strategic planning. The Role: Own and develop client relationships Advise on IT strategy, infrastructure & compliance (Cyber Essentials, ISO 27001, Microsoft 365) Lead Quarterly Business Reviews and develop tech roadmaps Identify upsell opportunities to improve client outcomes Collaborate on proposals and support new business assessments … About You: 4 –5+ years in IT account management or consultancy (MSP experience ideal) Strong understanding of infrastructure, cloud, and cyber security Excellent communicator – able to engage with both IT managers and CEOs Able to commute to Frome (BA11) – 3 days on-site post-probation Nice to Have: Microsoft 365 hands-on experience Familiarity with compliance-heavy sectors (finance More ❯
Employment Type: Permanent, Work From Home
Salary: £45,000
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