Service Delivery Manager
- Hiring Organisation
- Tech Mahindra
- Location
- Belfast, City of Belfast, County Antrim, United Kingdom
- Employment Type
- Permanent
- Salary
- £60000 - £70000/annum
Manager (SDM) is accountable for the end-to-end delivery of managed services supporting critical national infrastructure (CNI) environments. The role ensures the availability, resilience, security, compliance, and continuous improvement of business-critical services operating in a 24x7 environment. The SDM serves as the primary operational interface between … operational risks are effectively managed. Given the nature of the services supporting national infrastructure, the role demands strong leadership in service governance, incident management, cyber resilience, business continuity, stakeholder engagement, and regulatory compliance. Key Responsibilities Service Delivery Leadership Own end-to-end service delivery for critical business ...