Customer Success Manager
Aylesbury, Buckinghamshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Skyhigh Security
experience, you directly support and guide our largest customers throughout their product adoption and onboarding journey. You are a trusted advisor, assisting customers in maximizing the value of our cybersecurity solutions, ensuring they can achieve their security goals. Working across our teams in Sales, Customer Value, Support, and Product, your role is pivotal in ensuring a seamless onboarding experience, while … experience, you directly support and guide our largest customers throughout their product adoption and onboarding journey. You are a trusted advisor, assisting customers in maximizing the value of our cybersecurity solutions, ensuring they can achieve their security goals. Working across our teams in Sales, Customer Value, Support, and Product, your role is pivotal in ensuring a seamless onboarding experience, while … growth with the customer. Conduct regular business reviews to track progress, review adoption and utilisation status, and identify expansion opportunities across all dimensions of the account. Act as a cybersecurity advisor, helping customers optimize their security posture with our solutions. Coordinate training and enablement sessions and provide best practices to accelerate product adoption. Work closely with renewa l teams to More ❯
Employment Type: Permanent
Salary: GBP Annual
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