Repairs Network Troubleshooting Router/Switch Support/Firewall support Remote troubleshooting Customer service Good telephone manner Self-starter Preferable MSP Experience SharePoint Draytek Router Switch Support TCPIP Routing DHCP DNS Linux Plesk Microsoft Legacy Operating Systems VPN MySQL SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Millgate
in a 1st line IT support role or similar customer-facing technical position. Strong understanding of Windows operating systems and Microsoft 365 applications. Basic knowledge of networking principles (DNS, DHCP, TCP/IP). Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong organisational skills and attention to detail. Desirable Qualifications CompTIA A+ More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Nextech Group Limited
diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support setting * Windows OS, Active Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset More ❯