as an IT Support Advisor , you must have hands-on experience with Windows 10/11, Active Directory, Microsoft 365, Intune, and Azure. A strong understanding of DNS/DHCP, routers, switches, and firewalls is also essential. Knowledge of tools like RMM platforms, SentinelOne, Mimecast, or WatchGuard is highly desirable. A full UK driving licence is required. This is a More ❯
is looking for: Proven experience in a 2nd Line IT Support or similar role Strong understanding of Active Directory , Group Policy, and user management Working knowledge of networking (DNS, DHCP, VLANs) and server support Confidence with Hyper-V , SCCM or WDS , antivirus tools, and backups Experience supporting Wi-Fi networks (Aruba or similar) Excellent customer service, communication, and troubleshooting skills More ❯
2nd Line IT Support experience Strong Active Directory skills - adding/removing users, password resets, Group Policy Management Experience with Wi-Fi networks (Aruba preferred) and Switches/Infrastructure (DHCP, DNS, VLANs) Working knowledge of Servers - Antivirus, Backups, SCCM or WDS Networking experience - exposure to switches Bonus skills (nice to have): Experience managing VLAN Ports and projects using core IT More ❯