Helpdesk Analyst 1st Line
Bromley, Kent, England, United Kingdom
Foresters Financial
Microsoft Remote Desktop. Comprehensive knowledge of PC hardware and software setup/configuration - Including OS installation, driver management, and troubleshooting hardware failures. Fundamental understanding of networking - TCP/IP, DNS, DHCP, VPN, VLANs, and basic firewall configurations. ITIL framework awareness - Understanding of incident, problem, and change management processes within an ITIL-based service environment. Security awareness and best practices - Understanding More ❯
Employment Type: Full-Time
Salary: £28,000 per annum
Posted: