prioritise workloads and solve technical problems independently Working knowledge of: Active Directory, Windows Server (2012+), Windows 10+ Microsoft 365 and Office administration Intune and Entra (formerly Azure AD) Networking: DNS, DHCP, routers, switches, email configuration System builds, deployments, and maintenance best practices More ❯
or network support role Strong understanding of Windows Server 2012+ and Windows 10+ Hands-on experience with Active Directory, Group Policy, Microsoft 365, and SharePoint Online Good networking knowledge: DNS, routing, switching Experience supporting users remotely and on-site Excellent communication skills and a proactive, problem-solving mindset Full UK driving licence More ❯
education (minimum), ideally with Microsoft Certified Professional qualification Strong working knowledge of: Windows Server and Desktop OS Active Directory, Group Policy Microsoft 365 administration and SharePoint Online Core networking: DNS, routing, switching Fibre installation and troubleshooting POS and AV/conferencing system installation Firewall configuration (Meraki/Draytek/Sophos) VoIP systems (preferably Gamma) Apple device support Full UK driving More ❯
to track and manage issues Direct field engineers during installations or onsite fault resolution Contribute to service improvement initiatives and maintain network security standards Support and develop knowledge of DNS, Radius, IP networking, and routing protocols The Person: Experience in a Network Support, NOC, or Telecoms environment Associate-level network certification (CCNA, JNCIA, or equivalent) Familiar with WAN technologies, troubleshooting More ❯