2 of 2 Dashboard Development Jobs in Durham

Technical & Professional Skills · Expert knowledge of NPS, CSAT, CES and Voice of Customer programmes. · Customer journey mapping. · CRM systems and customer analytics. · KPI and dashboard development. · Customer service leadership. · Change management and continuous improvement. Leadership Competencies · Strategic thinking · Commercial acumen · Inspirational leadership · Customer focus · Analytical decision-making · Stakeholder management ...

broad portfolio of data-driven projects across Cancer Services, overseeing the full project lifecycle from initiation through to implementation and evaluation. This includes the development of project documentation, recommendations and sustainable data solutions to support service improvement and cancer metrics. Using advanced technical knowledge of information management, data analysis … changing service requirements and maintain momentum across multiple projects simultaneously. Main duties of the job You will be responsible, with support, for the development, management and delivery of the 12- month project which will require a flexible and responsive approach. You will manage a small project team, engaging with ...