1 of 1 Data Analysis Jobs in Stirling

service levels remain consistent Support clear and effective communication with customers and internal teams throughout the fault lifecycle, ensuring transparency and resolution Use data and performance metrics to identify trends, measure productivity, and improve processes Work closely with other business leaders to identify opportunities for process improvement and contribute … with Salesforce or ServiceNow is essential Experience in process improvement and change management Strong problem-solving skills, administration skills and communication skills Experienced in data analysis and reporting across metrics such as CSAT, NPS & SLA’s Experience in setting KPI’s, monitoring performance and providing feedback Proficient ...