2 of 2 Data Analysis Jobs in Sunderland

/2025 Data Analytics Graduates 1st Class Degree from a Russell Group University & a Minimum of 3 A's at A-level or equivalent 5-days a week in Newcastle offices Pays £33k I've currently got a large headcount for Graduates who are looking to break into the … Data Analytics field as I'm working with a Global Consulting Company looking to take on 10x Graduates to work on a variety of Data Analytics projects. Key skills required: Strong Data Analysis skills High-level of communication and collaborative skills The ability to be able More ❯

with internal standards for accuracy, completeness, and timely resolution. Identify process gaps and implement improvements in ticket categorization, prioritization, and escalation. Conduct root cause analysis of recurring issues and work with technical teams to implement long-term fixes. Track performance metrics such as resolution time, first-call resolution rate … . Familiarity with knowledge management platforms and documentation best practices. Solid understanding of the ITIL framework , including incident, problem, and change management. Experience with data analysis tools such as Power BI and process mapping using Visio . Strong written communication skills with the ability to produce clear, concise More ❯