1 of 1 Data Analysis Jobs in Walsall

About The Role RAC are on the lookout for an experienced Data & Insights Analyst to join our Operations team on a 6 months fixed-term contract. You'll be at the heart of driving smart, data-led decisions that directly impact our Roadside Assistance and Contact Centre operations. … you provide will touch every part of the customer journey. Using your skills in Excel, SQL & Power BI , you will be able to translate data into clear, actionable analytics, providing insights which will enable the team to continuously improve both the service delivered and the operational efficiency. This role … performance variance at macro & micro level Liaise with key business areas to ensure that inputs into forecasting are up to date and understood Perform analysis of cost & service drivers to define transformation & business improvement opportunity. Provide analytical support and insights into day-to-day Trading issues and opportunities. Focus More ❯