2 of 2 Data Analysis Jobs in Wellingborough

Building a sustainable tomorrow BAM Site Solutions are looking to recruit a System & Data Analyst to take on a dual role, serving as both a system administrator and a data analyst . As a System Administrator you will play an essential role in supporting the business with digital … assisting users, resolving system queries and issues, identifying areas for system improvement, and aiding in the implementation of new modules or enhancements. As a Data Analyst you will be responsible for developing, designing, and maintaining reports and dashboards to provide valuable insights for decision-making. This is a full … on progress • Knowledge share, support end-users with system training and best practices • Train and support end-users on using reporting tools and interpreting data • Create training and how-to guides where required • Conduct system testing as required, keep documentation up to date • Ensure data accuracy, develop and More ❯

efficient issue resolution. Lead by example in managing ticket lifecycles within SLAs, ensuring quality, consistency, and customer satisfaction. Coordinate incident responses, including root cause analysis and reporting. Champion service excellence and help shape a positive, client-focused support culture. Skills & Experience Essential: Minimum of 3 years' experience in a … experience diagnosing issues across web-based software platforms. Proficiency with ticketing systems (e.g. Zendesk, Freshdesk, Jira, or similar). Strong experience in SQL for data analysis and issue investigation. Clear and effective communication skills, both verbal and written. Proven experience working across internal teams to resolve client issues. More ❯