1 of 1 Data-Driven Decision Making Jobs in Coventry

IT Service Manager

Hiring Organisation
Gold Group
Location
Coventry, West Midlands, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£55000 - £65000/annum + Benefits
KPIs, SLAs, customer experience metrics, and operational trends. Produce insightful management reports and dashboards to support data-driven decision-making. Identify recurring issues and opportunities to improve service quality and efficiency. Automation, AI & Continuous Improvement Champion the responsible use of automation and artificial intelligence … Commercially aware with a strong focus on value, outcomes, and continuous improvement. Skilled in stakeholder management, negotiation, and conflict resolution. Analytical and data-driven, with the ability to turn complex information into clear actions and recommendations. Customer-focused and pragmatic, balancing long-term objectives with operational ...