Operations Manager
- Hiring Organisation
- Trade Mastermind
- Location
- Peterborough, Cambridgeshire, East Anglia, United Kingdom
- Employment Type
- Permanent
- Salary
- £65,000
structure, workflows, automations, reporting, and system governance. Implement & Enable - Lead the implementation of CRM systems across Sales, Customer Experience, Marketing, and Finance. Ensure data integrity, training, and widespread adoption through scalable processes and playbooks. Process & SOPs - Build documentation, SOPs, and workflows to turn verbal tribal knowledge into systems that … scale. Work with departmental leads to streamline handoffs, automate where possible, and reduce failures. Data, Reporting & Governance - Build dashboards (e.g. HubSpot reports, spreadsheets) that track KPIs across customer journey, revenue growth, renewal, and operations performance. Set governance on data entry, tagging, and lifecycle stages across the organisation. ...