Customer Support Advisor
Dundee, UK
Snappy Shopper
and some system changes, including Canva designs and social media posts (training will be provided for this ) Troubleshooting internal admin platforms and updating retailer settings Maintaining menus and product data (including age restrictions, stock limits, deals, etc.) Resolving or escalating order, payment, and delivery issues Spotting trends and helping improve how we work This is a varied, hands-on … communicator, with a polite and professional manner across calls, chats and emails A multi-tasker, who thrives when juggling priorities and working to deadlines Exceptionally detail-oriented, with great data entry and written skills Highly organised, comfortable following multiple processes and managing workflows Tech-savvy and quick to learn new tools and platforms (bonus if you've used More ❯
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