Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
TripAdvisor LLC
Customer Operations Analyst, you'll apply rigorous analytics to uncover insights, drive measurable improvements, and shape customer service strategy. You'll partner with stakeholders to deliver clear recommendations, support data-driven change, and ensure every operational decision is grounded in robust analysis, directly enhancing customer outcomes. Key Responsibilities Drive measurable impact: Use advanced analytics to uncover customer pain points … A/B testing and adopting statistical approaches to measure real-world impact. Stakeholder collaboration: Translate complex analysis into clear business value, acting as the primary expert for service data and KPIs, and ensuring alignment with strategic objectives. Data stewardship & best practice: Safeguard data quality and consistency across sources, championing robust definitions and process optimisation. Mentorship & leadership … Coach colleagues in best practice analytics, datamanagement, and storytelling-raising the bar for analytics maturity across the team. About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. With 300,000+ travel experiences to explore - everything from simple tours to extreme adventures - making More ❯
the ML Operations teams which supports the ML Development team in building leading-edge motion capture products through provisioning and maintaining a modern ML Operations stack. This stack covers data acquisition pipelines, datamanagement and ML model training infrastructure (SW and on-prem HW). We use both on-prem, self-managed systems and also leverage AWS More ❯
Key Responsibilities: Lead significant research projects from initial concept through to deployment in collaboration with applied and operations teams. Develop and train large-scale models, including those integrating multiple data types and complex datasets. Work with teams of scientists, clinicians, and engineers to ensure research objectives meet practical application requirements. Communicate research results through internal presentations and external publications … or equivalent experience in Computer Science, Machine Learning, or a related discipline. Proven experience in designing and implementing large-scale machine learning systems, including aspects of model training, finetuning, datamanagement, and distributed computing. A record of publications or patents in the field of AI/ML or related areas. Experience in project leadership and mentoring junior team More ❯
performance cluster for bioinformatic analysis. The successful candidate will play a key role in supporting research across multiple groups and themes by providing expertise in delivering high-quality sequencing data and developing innovative workflows that support a diversity of experimental applications. You will collaborate closely with research groups to design and execute sequencing strategies tailored to novel and emerging … molecular & cell biology applications. To train, assist and feedback to other scientists who can or wish to utilise next-generation sequencing in a walk-up fashion. To analyse sequencing data using existing bioinformatics tools and pipelines, and bespoke solutions if necessary, delivering actionable insights to collaborating scientists. To continuously curate an expert understanding on the underlying technologies in the … . To have a close working relationship with scientists from automation and bioinformatics teams. To contribute to the maintenance, calibration, and troubleshooting of sequencing instruments, ensuring maximal performance and data quality. To stay abreast of new sequencing technologies and methodologies, integrating improvements to enhance performance, throughput and cost-efficiency. Essential Knowledge, Skills and Experience: A PhD (or equivalent industry More ❯