2 of 2 Data Modelling Jobs in Havant

contract Inside of IR35, £417 - £525 a day Havant/Hybrid Service Management Transformation Support the implementation and adoption of our clients Common Service Data Model (CSDM) and improve the quality, completeness, and consistency of service information held in the CMDB. Key Responsibilities CSDM/CMDB Modelling & Governance … Service Data Quality & Remediation Data Health Reporting & Insights ITSM Enablement (Incident/Change Impact & Service Views) Stakeholder Engagement & Data Stewardship Essential Skills Proven experience in CMDB and service data management, including service modelling, relationship mapping, and data governance practices. Working knowledge of CSDM concepts ...

with Service Desk operations. Key Responsibilities ITSM Process Governance & Assurance (Incident/Problem/Change/Major Incident) Outsource Transition Assurance Performance Reporting & Service Data (CSDM) Major Incident Management & Communications Stakeholder Management Essential Experience Experience in IT service operations within an outsourced/managed service environment, with sufficient operational … process governance/assurance, controls, and continuous improvement. Good understanding of Service Desk operations (triage, categorisation, routing, escalation, knowledge) and how Service Desk data drives performance reporting. Experience producing operational performance reporting (KPIs/SLAs/OLAs), including trend analysis, exception reporting, and translating data into actionable insight. ...